Vertical 02 — Services

Consultancy.

The senior-operator lane that runs alongside AI implementation — strategy & rescue for stalled programmes. I step in when ownership is unclear, workflows are tangled and communication has broken down, bring clarity and structure, and get it shipping again.

§ What it looks like in practice

Crisis & programme recovery. Workflow architecture. Executive alignment.

Crisis & programme recovery. Called in when the programme is late, the ownership is unclear, and the people who know aren't the people who decide. Forensic diagnosis first — the reported problem often isn't the real one.

Workflow architecture. Mapping the actual workflow against the theoretical one, cutting the gap. Toolstack rationalisation where tools are the problem; responsibility matrices where they aren't.

Executive alignment. Direct engagement with the tier that holds the risk. No middle-management bureaucracy, no PowerPoint theatre. Recommendations ship with the execution plan attached; handover follows stabilisation.

Fig. 02 — Exploded-view schematic FAULT LINE
ASSEMBLY · LAYER 01 LAYER 02 · FAULT LINE DIAGNOSIS LAYER 03 · SUBSTRATE OWNERSHIP OUTCOME § WORKFLOW MAP STABILISATION → HANDOVER
Protocol — Consultancy

How I intervene.

  1. Forensic diagnosis

    Identifying the true root cause, not the symptoms reported. Stakeholder audits across all operational tiers; actual workflow mapped against the theoretical.

  2. Structural architecture

    Designing a framework resistant to the failures observed. Toolstack rationalisation, clear matrix of responsibility, build & delivery plan calibrated to real capacity.

  3. Disciplined execution

    Driving implementation with a hard line on scope. Vendor and agency management, team onboarding, a clean transition.

  4. Handover on stabilisation

    Transfer to internal leadership once the system holds. Staying longer than needed is a failure mode, not a business model.

Proof points

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I read every message myself. Response within 2 business days. You bring the scope, I bring the plan.

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